Omni-Channel: The Future of E-Commerce - Rajkot
Monday, 27 April 2020
Item details
City:
Rajkot, Gujarat
Offer type:
Offer
Item description
The three basic steps for a momentous transformation in the e-commerce industry are innovation, evolution, and dissolution. Omni-channel is one of these disruptive innovations that is dissolving the conventional to help evolve the industry. This shift towards the Omni-channel approach keeps the customer experience at the center. The industry is evolving and those who don’t evolve with it will soon become obsolete. According to research done by Defaqto, 55% of customers are ready to pay for better consumer experience.
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